UCaaS

Unified Communications as a Service

The flexible and cloud-based nature of UCaaS makes it an excellent choice for businesses of all sizes. With UCaaS, you can avoid the initial expenses often associated with setting up an advanced communication strategy. From multi-level, automated prompts to seamlessly integrating remote employees/locations, Cloud PBX gives you more functionality and collaboration tools, without the costs and headaches of managing and maintaining a traditional “in-house” telephone system.

TelNet Choices can manage the entire end-to-end project or can simply be your liaison – helping you through the process of choosing the right provider, at the feature level and price point that is right for your organization.

PREMISE BASED VS. CLOUD PBX SOLUTIONS

PREMISE BASED

CLOUD PBX SOLUTIONS
COST
 LONG TERM COMMITMENT-CAPEX INTENSIVE, NO ECONOMIES OF SCALE, MANY COSTS (MAINTENANCE, UPGRADES, FACILITIES, MANAGEMENT, SUPPORT STAFF) NO HARDWARE NEEDED, OPEX MINIMAL COMMITMENT, LOWER TOTAL COST OF OWNERSHIP
TECHNOLOGY
 TECHNOLOGY OBSOLESCENCE-ALWAYS BEHIND DUE TO MULTIPLE UPGRADES REQUIRED /COST NO HARDWARE NEEDED, OPEX MINIMAL COMMITMENT, LOWER TOTAL COST OF OWNERSHIP
IMPLEMENTATION
 HUGE, 2 TO 6 MONTHS MINIMUM-UPGRADES TO NEW RELEASES ARE ALMOST AS BIG AND COSTLY DAYS TO IMPLEMENT-FASTEST TIME TO MARKET. SEAMLESS UPGRADES
USAGE MODELS, MOVES & ADDS
 FIXED LOCATION-DIFFICULT & EXPENSIVE TO MOVE LOCATIONS OR ADD USERS CAN BE ADDED ANYWHERE WITH ZERO UPFRONT COST AND EASY TO MOVE
TRAINING
 WEEKS OF INTENSE TRAINING FOR END USERS & IT STAFF FEW HOURS WITH TUTORIALS AND GUIDES AVAILABLE PLUS 24/7 SUPPORT FOR IT STAFF
AVAILABILITY & DISASTER RECOVERY
 HIGHEST RISK-SINGLE POINT OF FAILURE. GEOGRAPHICALLY SUSCEPTIBLE. AS A SAAS PROVIDER, 99.99% IS THE GOAL AND HIGHER. REDUNDANCY IN DATA CENTERS
MAINTENANCE AGREEMENTS
 YOU EITHER NEED A MAINTENANCE AGREEMENT OR PAY $150.00 TO $250.00 AN HOUR FOR MOVES, ADDS AND CHANGES ALL MAINTENANCE IS INCLUDED IN THE AGREEMENTS
CALL LOGGING
 PREMISE BASED IS EXPENSIVE TO GET CALL LOGS AND TIME-CONSUMING PULLING REPORTS EASY TO PULL REAL TIME REPORTS AND IS PART OF THE SERVICE AND GREAT FOR REMOTE LOCATIONS THAT NEVER HAD THIS CAPABILITY
MOBILE INTEGRATION & FEATURES
 ADDED EXPENSE AND THERE ARE LIMITATIONS WITH SEVERAL PHONE SYSTEMS NO LIMITATIONS AND PART OF THE SERVICE
COLLABORATION TOOLS — CHAT, VIDEO AND CONFERENCING
 ADDED EXPENSE AND THERE ARE LIMITATIONS WITH SEVERAL PHONE SYSTEMS INTEGRATED COLLABORATION TOOLS ARE PART OF ALL CLOUD PBX SERVICES PLUS MANY OF THEM INTEGRATE WITH SERVICES SUCH AS MICROSOFT TEAMS IF YOU HAVE MADE THAT INVESTMENT ALREADY
END OF LIFE MIGRATION
 COSTLY AND TIME-CONSUMING WITH FEW BENEFITS ENGINEERED WITH LATEST TECHNOLOGY WITH NO END-OF-LIFE ISSUES
REDUCE TELECOM COSTS
 YOU PAY FOR WHAT YOU USE AND IT CAN BE HIGH MANY CLOUD PBX PROVIDERS PROVIDE THE LOCAL AND LONG DISTANCE CALLING FOR FREE WITH THEIR SERVICE

IT’S SIMPLE TO SET UP AND GET STARTED

Unified Communications as a Service or UCaaS requires no complicated hardware or telephone lines to be installed, instead, this solution is in the cloud offsite and fully managed. We set up the entire solution for you; all you have to do is answer the phone.

LOW AND EVEN NO UP-FRONT CAPITAL REQUIREMENTS

With no need for expensive on-premise-based hardware, systems require less up-front capital dollars when compared to a traditional phone system.

CUSTOMER SATISFACTION

Allows a company to deliver exceptional customer service. Cloud PBX allows companies to have local phone numbers all over the world that can ring a call center in another state or country which allows 24×7 updates.

UNLIMITED SCALABILITY

If a business grows, cloud PBX allows phone lines to be added or removed quickly while only being charged for the lines in use.

UNITE ALL YOUR WORKERS‚ REGARDLESS OF THEIR PHYSICAL LOCATION

All employees can access the full features of your phone system whether in satellite offices or home offices‚ anywhere‚ any time.

ENSURE BUSINESS CONTINUITY

Cloud PBX guarantees up-time and reliability. Businesses do not have to worry about going offline.

CALL LOGGING

This allows businesses to keep track of any employee’s call volume, duration, and location.

Security and Reliability

Disaster Recovery

Reduce Telecommunication Costs

No more maintenance agreements

Lower hardware/service costs – No costly software upgrades

Get the best calling features without purchasing equipment

Your office becomes completely virtual

Mobile Integration

Number Retention

WE PAY FOR OURSELVES MANY TIMES OVER. PUT US TO WORK FOR YOUR BUSINESS.

Contact us today to find out how UCaaS can save you money!

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